• We offer in-store trials as well as 7-day in-home trials. If your teacher is a ClubFCNY member, we allow an extended 10-day in-home trial.
• In-home trials are reserved for clients who are prepared to purchase during or immediately after the trial period.
• Client must be 18 years or older to set up an in-home trial. Clients under 18 must have their parent or guardian contact the Flute Center to set up the trial. 

Antes de probar cualquier instrumento, recuerde:

• Quítate todas las joyas
• Lávese las manos antes de probar los instrumentos.
• Limpia los instrumentos cada vez que toques.
• No utilice los paños que vienen con los instrumentos nuevos.
• No use hisopos con alcohol en instrumentos de madera.
• Revise su formulario de prueba para asegurarse de haber recibido todos los elementos enumerados. Si su formulario de prueba es inexacto, por favor  Comuníquese con nosotros inmediatamente.
• Please care for the instruments as your own. Any instruments returned dirty, fingerprinted, dented or otherwise abused can be subject to a cleaning fee of $100-$300 per instrument. 

Por favor, háganos saber if you have any questions or concerns during the trial process. Our Resident Flutists are happy to help!

Si tiene la intención de comprar una flauta de su versión de prueba, ¡no es necesario que la devuelva a FCNY!

Comuníquese con FCNY to finalize your purchase. FCNY generally expects payment in full when you decide on an instrument. We accept cash, wire transfer, personal and cashier checks, and all major credit cards. Additionally, we can arrange for you to pay for your flute directly through our website - just ask a member of our staff for help setting up and emailing you a link.

As a small business, our preferred method of payment is personal check or e-check. Please make checks payable to "Flute Center of New York."

Visite nuestra Financiamiento page for more information on financing your flute.

Para obtener información sobre cómo vender un instrumento en FCNY, consulte Envíos.

When you have made your decision, please contact our Resident Flutists for a pre-paid return shipping label to return any flutes you do not wish to purchase. Return labels are included in the shipping fees listed on our página de prueba. Recomendamos sujetar la caja y el material de embalaje para facilitar el proceso de devolución. 

Regresar: Empaque de forma segura todos los artículos que no tenga la intención de comprar en la caja original y pegue la etiqueta de envío de devolución sobre la etiqueta de envío original. Asegúrese de que la etiqueta original no esté visible. Tenga en cuenta que:  Cuando envíe su paquete de regreso a FCNY, asegúrese de escanear su paquete y de recibir una confirmación impresa en una ubicación de FedEx. No utilice buzones de FedEx desatendidos.

We ship packages using FedEx Express service except in areas where FedEx Ground / Home Delivery guarantees delivery in 3 days or less.

All packages will require a direct signature; any adult at your address can sign for the package. We cannot waive the signature requirement. As an alternative, we can ship your package to a FedEx Hold-At-Location where it will be available for pick up; please specify your preferred location when setting up your shipment.

Precios de envío

Los precios de envío varían según el peso y el tiempo de entrega del paquete e incluyen el envío de devolución. Generalmente, se aplicarán las siguientes tarifas:

Servicio nocturno:

Varía según el peso y la ubicación. No se incluirán envíos nocturnos en las ventajas de envío gratuito de ClubFCNY / código de referencia.

Servicio expreso:

Caja flautín: 13x9x4 (4 lbs.) $70

Caja de una flauta: 18x6x6  (5 lbs.) $70 

Caja de dos flautas: 18x10x6 (8 lbs.) $90

Four Flutes Box: 18x12x12 (19 lbs.)  $130 

Caja Alto: 22x12x12 (23 lbs.) $130 

Caja de bajo: 30x10x10 (22 lbs.) $ 130 

Servicio de tierra:

Piccolo Box: 13x9x4 (4 lbs.) $40

Caja de una flauta: 18x6x6 (5 lbs.) $ 40

Caja de dos flautas: 18x10x6 (8 lbs.) $40

Four Flute Box: 18x12x12 (19 lbs.) $40

Caja Alto: 22x12x12 (23 lbs.) $ 40

Caja de bajo: 30x10x10 (22 lbs.) $ 40

Flute Center of New York is proud to be the world's largest marketplace for pre-owned instruments. By their very nature, these items are unique, one-of-a-kind instruments that are available for both trial as well as purchase on our website.

If a unique instrument on an existing trial is purchased via our website or with our sales staff, FCNY will grant the trialing client the right to purchase the item from their trial, even if another buyer has made a purchase online in the interim. If the trialing client does not wish to purchase the item, they are expected to return it to FCNY as quickly as possible.

International trials must be paid for in full before shipping. International trials are subject to non-refundable taxes, fees and customs in accordance to their countries import laws.

International client have 7 days to try the instruments on their trial. If they decide not to purchase any of the instruments, they must initiate the return process within 7 days of receipt of the package.

All taxes, fees, customs, and shipping charges for international orders are non-refundable.